Privacy Policy

Last Updated: 2026-05-06

At Tradify Services WLL (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Kensakan platform (the “Service”), including our website, mobile application, and all associated software and services.

This policy applies to all users of Kensakan, whether you are a registered account holder, a visitor, or an end-user interacting with forms created through our Service.

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you (“Personal Data”).

  • Information You Provide Directly: When you register for an account, fill out profiles, or interact with our Service, we collect:
    • Account Information: Name, email address, password, phone number, company name, and billing details.
    • Communication: Any information you provide when contacting our support team.
  • Information We Collect Automatically:
    • Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring URLs.
    • Cookies & Tracking: We use cookies and similar technologies to improve your experience and analyze platform traffic.
  • Information You Process Using Our Services:
    • User-Submitted Data: If you use our Forms module, you (as the form creator) determine what data is collected. Kensakan acts as the Data Processor for this information, while you (or your organization) act as the Data Controller. We store this data on your behalf.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve the Kensakan platform.
  • Account Management: To manage your account, authenticate users, and provide customer support.
  • Communication: To send you updates, service notifications, newsletters, and marketing materials (you may opt-out of marketing at any time).
  • Billing & Payments: To process transactions and manage your subscription.
  • Security: To detect, prevent, and address technical issues, fraud, and unauthorized access.
  • Compliance: To comply with legal obligations and enforce our Terms of Service.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following limited circumstances:

  • Service Providers: We engage trusted third-party companies (e.g., hosting providers like TFS Host, payment processors, email services) to perform functions on our behalf. These parties are contractually obligated to protect your data.
  • Business Transfers: If Tradify Services WLL is involved in a merger, acquisition, or asset sale, your information may be transferred.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process in Qatar or other applicable jurisdictions.

4. Data Security

We implement industry-standard security measures—including SSL encryption, secure access controls, and regular system monitoring—to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

Depending on your location and applicable law (including the Qatar PDPPL), you have the following rights regarding your data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data.
  • Right to Restrict Processing: You can request that we limit how we process your data.

6. Data Deletion Protocol

We value your control over your data. If you wish to permanently delete your account and all associated personal data from Kensakan, please send a formal request to our dedicated data privacy email:
Email: [email protected]

We will process your data deletion request within a reasonable timeframe, subject to our legal obligations to retain certain records (e.g., for tax or financial reporting).

7. International Data Transfers

Kensakan is a global platform. Your data may be transferred to, stored, and processed in servers located outside your country of residence, including Qatar. By using Kensakan, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.

8. Children’s Privacy

Kensakan is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately to have it deleted.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Tradify Services WLL
Address: Office #10, Nasrallah Complex, Al Khaleej St., Fereej Bin Mahmoud, Doha, Qatar
Support Email: [email protected]
Phone: +974 4464-9260 | +974 7722-1606

By using Kensakan, you acknowledge that you have read and understood this Privacy Policy.